PassTracker Manual

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Remembering passwords, case sensitivity, adding new users, relogging in.

The scanner database is used to capture bar code scans of people coming to the gym or studio. It is important to set it up correctly to best match your business needs.

Programming the bar code scanner to include a suffix character after every bar code to launch the search script.

PassTracker can Beep, Speak or Play a Sound in response to an expired or faulty pass. Here's how.

Got a Star Receipt printer? Here is how to set it up to work with PassTracker on a Mac.

PassTracker can be configured to run on a single computer, or a two station setup.

If you plan to run PassTracker on a single PC computer, this is how to set up an FKey to run the search script in the Scanner.fp7 database.

If you plan to run PassTracker on a single Mac computer, this is how to set up an FKey to run the search script in the Scanner.fp7 database.

Print Bar Coded passes in batches, or individually using a plastic card badge printer. Details after the jump.

Want to flag a customer, so anytime their record comes up in a search a message box is displayed?

This tells you how to setup a specialized printout for Gift Certificates in PassTracker.

There is a button on the top of the main data entry screen for People called 'Redeem Gift Certificate.

Injury? This is how you can put someone's pass on hold until they recover.

Feeling better now? Pass comes off hold, with no loss of pass days.

Money problems? Put a pass on hold, but don't stop the countdown of days til expiry.

Quick sale. No link to customer.

PassTracker can be used to handle booking invoices from groups. Money transfer handled when the cheque comes in.

This lesson discusses how to create batches of passes for handwritten data entry (name, expiry date).

Often it is desireable to track where your customers are coming from. PassTracker allows you to tag your customers with a referral tag and then generate a report for your customers, as to where they came from.

Activity reports track pass usage in a certain time period.

Mini reports on individual customers to see how often they have been using their passes.

"Who's Here Now?" Report tells you who has scanned in for today or for this session (batch intake).

Review sales of particular product categories.

When a pass is scanned in, but it has expired, an error is generated that displays on the main page. Here is how to clear it.

This is for multi-gym installations. If you just have one gym, please disregard.

Multi-gym setup, how to sell a pass that is good at more than one gym.

Lookup info on clients from other gyms or locations.

Quick way to add a client from another gym or location.

Multi Gym situation. How to manage the Remote Data Sources.

Sending out a batch of boilerplate emails to your customers.

To send bulk email in HTML format, you need a plugin. Here is how to setup one of the more popular ones.

PassTracker has a simple inventory tracking system to assist in product reordering.

Scanning Action
New to PassTracker is the ability to track inventory items using the same bar code scanner as is used in Pass tracking. Now when you scan something with your bar code, you have three choices:

Hard drives fail, computers get stolen, offices burn up in fires. You need a strategy. Nuff said.

Here is how to setup a free online account to store up to 2 gigabytes of backup data. Did I mention FREE?

Mozy is an offsite backup service. Once you have set up an account with them, here is the recommended backup procedure to keep PassTracker safe from fire, theft and human error.

Backup to a flash drive at the end of every day to avoid data loss.

$99 US a year for this service.

How to recover a file from the .me online backup service.

More on restoring.

There are a number of free online videos to help you get started in using FileMaker.

Entering Data while in Find Mode is a common error for people first using FileMaker. Read on to discover how to avoid this time consuming mistake.

"I am trying to print a report, but I only get one record. What gives?"

"My old eyes can't read the small type on the FileMaker screen. Is there a solution?"

Occasionally you need to replace the contents of the same field in a group of records with new data. Here is how it is done using FileMaker's powerful 'Replace' function. Please use this very carefully. Be sure you know what you are doing before using it. As they say in the Spiderman movies, 'With Great Power comes Great Responsibility'.

"How do I get things OUT of FileMaker?"

Saved your password and can't get to it? Here is how to get it 'unsaved'

How to access FileMaker from behind a Firewall. Lesson designed for an administrator or network person.

How to login to a FileMaker database from home or on the road from a users perspective.

Using VNC or Logmein, it is possible to log in and control a remote FileMaker Server.

DHCP is great for most networking configurations, but in some situations you want the internal IP address to always be the same, rather than dynamically assigned at startup. Here's how.

Free service for sending large files from computer to computer.

Dyndns.com is a free online service that keeps track of changing IP addresses. Your phone or cable company doesn't really want you to do this, but it can be useful to maintain remote logins.

It is easy to create ZIP files on a Mac.

Sometimes it is necessary to restart the FileMaker Server with no monitor attached. If the monitor is attached, simply go under the Apple menu and select Restart. Otherwise, here is how to power cycle a Mac Mini, with no monitor plugged in.

Setting up Port Forwarding from a router to the machine hosting FileMaker.